Flat tyre or puncture
Describe the tyre issue and your location. We can advise whether a repair or replacement may be appropriate.
Tell us where you are and what has happened. We can advise on practical next steps and confirm the assistance options available for your situation.
Please call to confirm current availability. Assistance depends on your location and the issue.
If you can do so safely, move away from traffic and switch on your hazard lights.
Share your location, vehicle type and a brief description of the tyre problem.
We’ll explain the next steps and confirm what assistance is available for your situation.
Do not attempt a roadside tyre change or continue driving if the location or vehicle is unsafe. In an immediate emergency, contact the emergency services.